1.1 "The Company", Auto Nova Parts Ltd, is the supplier of parts, accessories, and services to the Customer.
1.2 "The Customer", refers to the individual, business, or company placing an order with the Company for goods and services.
1.3 "Contract", the agreement for the sale and purchase of goods between the Company and the Customer.
1.4 "Order", the specific request made by the Customer for goods or services, formalized in an order form or invoice.
1.5 "Goods", refers to the motor vehicle parts, accessories, or any related products ordered by the Customer.
1.6 "Purchase Price", the total price payable by the Customer for the Goods as specified in the Order.
1.7 "Part Exchange", refers to any items exchanged by the Customer in lieu of part of the Purchase Price, if agreed in advance.

2.1 These terms and conditions form the entire agreement between the Company and the Customer. They can only be amended by written agreement between the parties.
2.2 The Customer’s order is considered an offer to purchase the Goods, and the contract is formed once the Company accepts the order by providing written confirmation or delivery of the Goods.
2.3 The Contract is personal to the Customer and cannot be transferred without the Company's written consent.

• 2.4 If any of these terms are declared unenforceable, the remaining terms shall remain valid.

3.1 The Customer cannot cancel the Contract without written consent from the Company. In cases of unauthorized cancellations, the Company reserves the right to retain any deposit paid or charge the Customer for costs incurred.
3.2 If the Customer cancels within 14 days of receiving Goods purchased under The Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, the Customer must return the Goods in reasonable condition at their own expense.
3.3 If the Customer fails to take delivery within 7 days of notification, the Company reserves the right to cancel the order and retain any deposit.
3.4 The Company may charge for storage if the Goods are not collected within the agreed timeframe.

4.1 Delivery refers to the availability of the Goods at the Company’s premises or delivery to the address provided by the Customer. Risk in the Goods passes to the Customer upon delivery.
4.2 The Customer is liable to pay for the Goods upon delivery, and any deposit paid must be cleared before the Company processes the order.
4.3 Delivery dates are estimates, and the Company is not liable for delays.

• 4.4 If the Customer fails to take delivery within the specified time, the Company may sell the Goods to another buyer and deduct costs from any deposit paid.

5.1 The Company reserves the right to adjust the Purchase Price due to changes in VAT, taxes, or other regulatory changes.
5.2 Any changes in the manufacturer’s price for Goods will be communicated to the Customer, and the Customer may cancel the contract within 14 days of such notice.
5.3 The Company will adjust the Purchase Price if any agreed accessory is unavailable, and substitute a reasonable alternative where appropriate.

6.1 The Customer shall pay the Purchase Price in full by bank transfer or debit card. The Company does not accept payment by cheque or credit card unless specifically agreed.
6.2 The Customer must settle the invoice within 14 days of delivery unless otherwise agreed. Interest may be charged on overdue accounts at a rate of 2% above the base rate of [Bank Name].
6.3 All payments will be applied to the oldest outstanding debt unless otherwise directed by the Company.

7.1 The Goods remain the property of the Company until full payment has been received.

• 7.2 The Customer shall bear the risk for the Goods from the time of delivery, even if title has not yet passed.

8.1 The Goods are sold with the manufacturer’s warranty where applicable. The Company will provide the Customer with the warranty details upon delivery.
8.2 Used parts are sold as inspected by the Customer and are provided with a limited warranty, details of which will be supplied by the Company.
8.3 Any third-party warranties are the responsibility of the respective warranty provider.

9.1 The Company shall not be liable for any loss or damage caused to the Customer’s property unless due to negligence by the Company or its employees.
9.2 The Company’s liability for claims arising from a single act or event is limited to the Purchase Price of the Goods.
9.3 Nothing in these terms shall limit the Company’s liability for death or personal injury caused by its negligence.

10.1 The Company is not liable for any failure to perform its obligations due to events beyond its reasonable control, including natural disasters, strikes, supply shortages, or any other circumstances considered force majeure.

11.1 Any notices must be sent in writing to the recipient’s address as stated in the Order.
11.2 These terms and conditions are governed by the law of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12.1 The Company will process personal data in compliance with the Data Protection Act 2018 and GDPR. The Company may share Customer data with selected third parties, including the vehicle manufacturer and warranty providers, for purposes related to the transaction.

• 12.2 If the Customer does not wish to receive marketing communications, they should notify the Company in writing.